How To Tackle Hiring and Onboarding New Staff Remotely

Many things became redundant during a pandemic – travel, music festivals, alarm clock sales (yes, really!) and for many, the good old office work environment.

But businesses still need to keep moving forward. They still have to serve their customers, source their supplies, and recruit and train new staff – only, all these “business as usual” processes look a lot different now than they did pre-COVID.

At Spice HR HQ, we’ve experienced changes too: our dynamic duo has become a beautifully rounded team of five.

We personally experienced what it’s like recruiting, hiring, and onboarding new staff remotely – a process that may be daunting for those new to the world of managing remote employees.

In this blog, we’ll explore how recruiting and onboarding are done differently over lockdowns and post-COVID and offer some insight on how to approach it with your business.

But first, we’d love to introduce you to the newest Spice Gals on our team.

How To Tackle Hiring and Onboarding New Staff Remotely

Let’s Talk About Spice

2021 was a year of growth for Spice HR, which meant we were able to bring a few fresh faces onto our team.

Pre expansion, you would be communicating with the original Spicey duo, Nicole and Nichola – but now, your documents and emails may be crafted by Justine, Bianca or Nina.

Let’s do a brief intro so that you can put a face to each new name:

Justine

Justine has more than 20 years of management experience, bringing a wealth of knowledge to the team. She has a passion for helping others thrive and for encouraging equity and inclusion. She believes there are always opportunities for improvement, continued personal growth, and doing the right thing, even when no one is looking.

Nina

Nina has a new HR degree under her belt, along with a past life as a manager. She has a passion for all things HR and has come on board to help our clients with their HR projects. When she’s not neck-deep in HR, Nina is running around after her toddler or out and about exploring the best places to grab a bite to eat.

Bianca

Bianca is our Spicey queen of all things admin. With 20 years in the workforce to back her up, she’s the one taking care of all the details and making sure everything runs smoothly. Like any good Spice Gal, Bianca is always up for a challenge and will often dive into the world of HR to lend the rest of us a hand. Like most Aucklanders, Bianca is looking forward to jumping on a plane and travelling again when the opportunity arises.

There you have it – with five members, we’re now officially as big as the actual Spice Girls and well on our way to Spice Gal World Domination!

Our newest team members have been onboarded and enveloped in the warm glow of our spicey culture. If you’re wondering how that works in times of lockdown and remote work, keep reading for some insight.

Things To Consider When Hiring and Onboarding New Staff Remotely

While the fundamentals of recruiting and onboarding remain the same, the process may look a little different. Due to lockdowns or location, some managers may not meet their employees in person before hiring, but that doesn’t need to be an issue.

In fact, thanks to digital advances driven by the pandemic, it’s now easier than ever to take care of hiring and onboarding new staff remotely. Let’s take a closer look at each part of the process.

Recruiting Remotely

The right fit remains one of the most important aspects of recruitment. And getting the right fit means effectively marketing your employee value proposition. To attract an employee who embraces and enhances your culture, you must be able to describe and demonstrate that culture.

This goes further than just your job advertisement or position description. Put some thought into how your brand appears from the outside looking in, via social media, your website, and word of mouth from previous and current staff.

Share pictures and videos online of how your team collaborates, even in a remote work environment. Talk about your camaraderie in an authentic way, and work on building genuine connections between your existing employees to organically build a great culture that’s visible to all.

Virtual interviews are often more efficient than in-person interviews and can be less daunting for candidates. Zoom or Teams are usually the go-to methods here, and most people are more than familiar with how they work by now!

When it comes to paperwork, it’s now possible to do it all digitally. Even contracts can be signed virtually using a tool like DocuSign or HelloSign. That means a faster, more efficient hiring process. And if you’re lucky enough to have an HRIS, then it’s all automated for you!

Onboarding New Staff Remotely

How does onboarding new staff remotely work? You can’t give them an office tour and introduce them to your team during a morning coffee break, so what’s the procedure?

Well, setting expectations is still crucial, so it’s important for managers to communicate with a new hire before their first day on the job. This is an opportunity to provide any documents or materials that they need to understand how your business works.

Share your values and culture in ways that feel appropriate; written documents followed up with a Zoom call for a more in-depth chat is a good start.

You’ll also need to share copies of your code of conduct, employee handbook and any other documents that can help your new hire integrate into the business smoothly.

How Do You Onboard Remotely?

One on one and group video calls will be needed to introduce the team, and these should continue regularly to ensure that camaraderie and connection develops between your employees.

You may even want to set up a mentor or “buddy system” so your new hire has a closer relationship with a specific person (whether that’s their direct manager or a colleague) – someone who’s on-call to help them navigate their new role.

Bear in mind that it can take a little longer for someone to integrate into a new work environment remotely. They don’t have the opportunity to interact with managers and colleagues as organically as they would in an office environment.

Give them the time and resources they need, and don’t assume that if they’re quiet, they’re doing just fine. Managers must be proactive and check-in, ask for feedback, and be ready to provide more support if needed.

Spicing Up Your Hiring and Onboarding

It can be tricky to navigate the process of hiring and onboarding new staff remotely in this world of post-pandemic business.

If your business needs some support to recruit and onboard new team members – remotely or otherwise – the Spice HR team are here to help.

Contact us to find out what we can do for you.

What Do New Year Resolutions Look Like This Year?

What Do New Year Resolutions Look Like This Year?

At times it felt like 2020 was never ending. Finally, the time has come to farewell that crazy year. But just because the calendar has flipped to a new number, that doesn’t mean everything is going to magically return to the old normal! For many people, life and work look very different from this time last year. So how should we approach this year? What new year resolutions should we make, if any, and how do you approach leadership when things are still so changeable?

Don’t fret; Spice HR have your back and are here to help guide you into the months ahead. So let’s dive in boots and all.

Grand New Year Resolutions

For many people, the New Year becomes the opportunity to assess their lives and set new goals. Perhaps they will think about a new job, going for a promotion, or reassessing their current career path.

This may still be high on some of your employees’ list of resolutions, but other factors may have more sway than in previous years. With so many working remotely, changing their working habits, or experiencing higher amounts of stress than usual, employees may be prioritising things like work-life balance, flexible work hours, health and wellness.

For organisations, now is a great time to reflect on what worked well and what didn’t. It’s a great time to revisit goals and values and decide what should be carried through and what should be laid to rest in 2020.

Why not set a few New Year’s Resolutions for your team? These resolutions can help shape your HR priorities for the coming year and provide focus to the organisation. Think about things like:

  • Ensuring diversity and inclusion in the workplace
  • Attracting and retaining valued employees
  • Encouraging and supporting health and wellness
  • Supporting learning and development
  • Changing your approach to performance management

Communicating Missions, Vision and Values in Uncertain Times

Okay, we know a lot has changed in the space of a year, but some things remain the same. Effective communication is still a top priority, regardless of whether times are calm or rocky. And communicating well comes back to the basics of trust, transparency, candour and empathy.

Leaders have had a crash course in crisis communication this past year and will need to continue honing and developing those skills for the months ahead.

One way to unify people in uncertain times is to reconnect them with the organisation’s missions, visions and values. Hard times can create chaos in teams, but with the right leadership, they can also build stronger team bonds and enhance culture.

Whilst we need to acknowledge that there may well be more unknowns to come, reminding employees of the bigger picture is key. If your organisation is connected to a strong mission and purpose, this is reflected in resilient, hopeful individuals who are capable of looking past the short-term confusion and focusing on the long term mission as a whole.

Motivate Your Team for a Positive New Year

As at any time of year, managers must lead by example. Positivity is vital, but try and strike a balance – over the top rose-tinted glasses aren’t called for: be upbeat but keep it real.

Leaders that project confidence and resilience can help their teams navigate uncertainty. Draw on what you and your team learned last year. Take time to celebrate the wins, acknowledge the challenges, and be transparent about the strategy for this year.

Get Ahead of the Game

If you spent most of 2020 feeling like you were on the back foot, you are not alone. But 2021 doesn’t have to be quite so confronting! With psychometric testing using extended DISC, you can get ahead of the game and start 2021 with a positive communication plan, along with a leadership and development pathway for every employee in your team.

This system helps you manage the different personality types in your team, effectively improving self-awareness, communication and teamwork.

If this sounds like a great way to kick off the New Year, contact us at Spice HR to find out more!

Tackling The Beginning Of An HR Decade In Your Business

Tackling The Beginning Of An HR Decade In Your Business

Well, a new decade is underway, and you know what that means, right?

Yep; it’s now been nearly 30 years since the Spice Girls hit it big!

How time flies, it feels like just yesterday that we were listening to them (maybe that’s because it was!)

Our favourite 90s girl power band were together for less than half a decade. Poor planning, perhaps? Don’t let their tragic end be the fate of your business.

The dawning of a new decade is the perfect time to start with a clean slate, plan some long-term HR objectives, and get to work on powering towards your goals. 

Begin With The End In Mind

Someone once said that every minute spent organising is an hour earned, and we couldn’t agree more. Every successful business works from a plan, and yours should be no exception.

When you and your team are clear about the priorities for the months and years ahead, you have structure, direction, and a shared vision that just makes everything flow.

Review your company’s vision, mission, and strategy, come up with SMART objectives, review past successes and failures, and you can start charting your course to success.

Ten-Year Planning

Granted, it can be daunting for any business to try and come up with a ten-year plan. In most industries, it is impossible to predict global trends or events that might impact how things go.

Staying on top of the latest research helps, but a ten-year plan will need to be flexible and adaptable.

However, when it comes to HR, it is a little more manageable to come up with a plan for the next decade. You may already have a general idea of which key employees may retire or move on. That means you can develop a succession plan complete with training and incentives to retain and attract high-performers to keep things running smoothly.

Snack-Size Your HR Objectives

“Plan in decades. Think in years. Work in months. Live in days.” We love this quote from Nic Haralambous. It perfectly sums up how you should approach your long-term business goals.

While it’s hard to imagine what the world will look like in ten years (let alone your life), it is relatively simple to predict the next 12-24 months.

After all, it’s what you do in the next year or two that will impact that ten-year plan. Take those ten-year goals and chop them up into annual objectives.

From there, divvy those goals up into bite-sized monthly and weekly plans. This is your best way to make 2020 a stepping stone for a successful decade.

Communicate Your Mission, Values, And Objectives

Great, so you’ve done the hard work and know where your ship is sailing to for the next decade. Now it’s time to let the crew in on the plan. After all, your map is nothing if you don’t give it to the people helping you navigate.

Here’s how to effectively communicate your strategy to all employees, both existing and incoming:

  • Summarise it into easy to digest, bite-sized, consumable snippets of information
  • Tell a story to create purpose and vision
  • Make the strategy part of everyday company culture
  • Clarify every individual’s role in achieving objectives to ensure buy-in
  • Check-in regularly with your employees to review the mission
  • Engage employees in the strategic process
  • Align individual goals with broader business goals
  • Acknowledge and reward progress
  • Keep everyone updated on where you stand in relation to your objectives
  • Walk the walk at all levels

The beginning of a decade is an exciting time. The years stretch out ahead of you and you can take steps to control the outcome of those years now.

Any good business is only as strong as its team members. Ensure the success of your business with the right people culture. Get in touch with the Spice Gals today to help ensure your HR practices are on the right path for future success.